Refund & Dispute Policy

1. Refund Eligibility

  • Duplicate or accidental transactions
  • Technical processing errors
  • Verified fraudulent or unauthorized activity

2. How to Request a Refund

Email us at support@boltpay.world with:

  • Transaction ID
  • Payment date and amount
  • Reason for refund

3. Dispute Handling

We aim to resolve disputes within 5–7 business days...

4. No Guarantees

Refunds are evaluated case by case...